Privacy Policy

1. Introduction

Welcome to The Holistic Care ("we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website theholisticcare.com and use our services, including online courses, digital downloads, and educational programs.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect the following types of information:

• Account information: Name, email address, and password when you register.
• Purchase information: Transaction details when you buy a course or digital product. We do not store card details — payments are processed by Razorpay.
• Usage data: Course progress, lesson completion, and quiz results.
• Communication data: Messages you send us via the contact form or email.
• Newsletter subscription: Your email address if you subscribe to our newsletter.
• Technical data: IP address, browser type, and device information collected automatically via cookies and analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process payments and deliver digital products and course access
• Send transactional emails (order confirmations, course access details)
• Send newsletters and educational content (only if you subscribed)
• Respond to your enquiries and provide customer support
• Improve our website, courses, and services
• Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only with trusted service providers who assist us in operating our website and services, including:

• Supabase — database and authentication
• Razorpay — payment processing
• Sanity.io — content management
• Vercel — website hosting
• Google Analytics — website traffic analysis

All third-party service providers are bound by their own privacy policies and are prohibited from using your information for any other purpose.

5. Cookies

We use cookies and similar tracking technologies to enhance your experience on our site. These include session cookies (for authentication), analytics cookies (to understand usage), and preference cookies (to remember your settings). You can control cookie settings through your browser, though disabling some cookies may affect site functionality.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. If you wish to delete your account and associated data, please contact us at hello@theholisticcare.com.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for marketing communications at any time
• Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at hello@theholisticcare.com.

8. Children's Privacy

Some of our courses are designed for children and are intended to be used under adult supervision. We do not knowingly collect personal information directly from children under 13. Parental or guardian consent is required for any account created on behalf of a minor.

9. Security

We implement appropriate technical and organisational security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our services after changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: